Privacy Policy

At Monoteam, we prioritize the privacy and protection of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services, including Web Design & Development, Application Design & Development, Custom System Development, and Technical Consulting & Development.

1. Information We Collect

We may collect the following types of personal information from you:

• Contact Information: Name, email address, phone number, and company details.
• Project Details: Information related to the services you request, such as design requirements, system specifications, or technical needs.
• Usage Data: Information on how you interact with our website, including IP addresses, browser type, and browsing patterns.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

• Service Delivery: To fulfill requests related to Web Design & Development, Application Design & Development, Custom System Development, and Technical Consulting & Development.
• Communication: To contact you regarding your project, respond to inquiries, and provide updates on our services.
• Improvement: To analyze and improve our services, offerings, and user experience.
• Legal Compliance: To comply with applicable laws, regulations, and contractual obligations.

3. Data Sharing

We do not sell or rent your personal information. However, we may share your data in the following cases:

• Service Providers: With trusted third parties who assist in delivering our services (e.g., hosting providers, payment processors).
• Legal Requirements: If required by law or to protect the rights, property, or safety of our company or others.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect usage data and improve the performance of our website. You may control the use of cookies through your browser settings.

6. Your Rights

You have the right to:

• Access your personal information that we hold.
• Correct any inaccuracies in your data.
• Request deletion of your personal data, subject to legal and contractual obligations.
• Opt-out of certain communications at any time.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

8. Policy Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email or other means.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at:

PT Logika Kode Inovasi (Monoteam)
legal@monoteam.co
Teratai Raya Street Block F No.4 Jagakarsa, South Jakarta City 12530